How to Request a Certificate of Insurance

Modified on Fri, 6 Jun at 2:00 PM

  1. Email insureshieldsupport@ups.com.
  2. Please attach your ‘Booking Request Confirmation’ (PDF) or a similar level of shipment detail to the email to expedite your request.
  3. If you have any additional questions about the process for requesting a Certificate of Insurance, contact insureshieldsupport@ups.com.

Disclaimer: A Certificate of Insurance (COI) can only be requested through this process for shipments that were booked and insured via the UPS® Forwarding Hub. If you booked and insured outside of the UPS Forwarding Hub, please contact your UPS Supply Chain Solutions representative for a COI.  

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