How to Request a Certificate of Insurance (Legacy Program)

Modified on Thu, 17 Jul at 5:45 PM

A Certificate of Insurance (COI) can be created either by the shipper or their UPS Supply Chain Solutions representative. 

You have two options for obtaining a COI:

  1. Contact Your UPS Supply Chain Solutions Representative
     Your UPS Supply Chain Solutions representative can provide you with the COI. If you’re unsure who your rep is, please reach out to your UPS Account Executive – they can direct you accordingly.
  2. Access the AIG Online Insurance System
    You may also create the COI yourself by logging into the AIG Online Insurance System.
    • Refer to the attached Word document below for step-by-step instructions.
    • You can also watch this brief video tutorial: Watch the COI Instructional Video.
    • If you do not currently have access to the AIG system, please let us know and we will request it on your behalf.

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