UPS Small Package: Phone Support

Need to speak with a small package expert?

Contact UPS Small Package Customer Service (for packages less than 150lbs):   

        If you have a non-urgent request, we can dig into it for you.

        Hours: Monday-Friday 6 AM to 1 AM ET | Saturday 8 AM to 8 PM ET  
        1-800-742-5877 

        For the Hearing Impaired
        1-800-833-0056

UPS Small Package: Help & Support Center

Need to track a package, change delivery, or inquire about a delivery notice?

For packages less than 150lbs, visit the UPS Small Package Help and Support Center to find useful resources and guidance to a solution.