New! Get a Quote and Book a Shipment by Email

Modified on Mon, 2 Nov at 4:21 PM

A Simpler Way to Move Freight Using Email

UPS Forwarding Hub (UFH) continues to expand with new capabilities designed to make managing your freight easier. Our new logistics advisor gives you another way to get things done by helping you:


  • Request freight quotes by email and receive available pricing options.


  • Book a shipment from your quote email or reply with the information needed to book.


Get a Quote ›   



How It Works


Send Your Request
Choose what you need to do and provide the requested shipment information by email.


AI Logistics Advisor Processes It
Our advisor receives, reviews, and processes your request. For quote requests, you'll receive available pricing options or a request for additional information if needed.

Continue in UPS Forwarding Hub
For booking and pickup requests, you'll be guided through the booking process in UFH.




What You'll Need

Have the appropriate shipment information ready when submitting your request by email.




Helpful Tips

  • An account number is not required to submit a quote or booking request. Providing an account number allows eligible special rate agreements or discounts to be considered when preparing a quote.


  • Include supporting documents when applicable. Examples include packing lists, SDS/MSDS documents, commercial invoices, and product specifications.


  • Provide complete shipment information to help reduce follow-up requests. For cargo with different dimensions, list each pallet, crate, carton, or cargo piece separately.


  • Review the details before proceeding. Responses are AI-generated, so confirm quote, booking, shipment, and rate information for accuracy.



Learn More: 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article