Overview

A Blind Shipment helps protect confidential business relationships by limiting the shipper or consignee information visible to the other party.

You can select:

• Blind Pickup to hide the shipper’s information from the consignee.
• Blind Delivery to hide the consignee’s information from the shipper.
• Both options to create a Double-Blind Shipment and restrict visibility between both parties.

Blind Shipment privacy controls apply to applicable documents, notifications, and other restricted-party outputs. However, required information may still appear where necessary for customs, regulatory, compliance, or operational purposes.

When to Use Blind Shipping

Use a Blind Shipment when:

• You want to limit the shipper and consignee information visible to the other party.
• You are working with third-party vendors, suppliers, distributors, or intermediaries.
• You need to help protect confidential supply-chain or business relationships.
• You want to restrict applicable party or charge information in communications and shipment documents.

Before You Begin

Make sure you have:

Make sure you understand:

• Blind Shipment is supported for eligible Air Freight and Ocean Freight bookings.
• Blind Shipment is not supported for Ground Freight.
• Availability may vary based on the shipment’s origin, destination, trade lane, country, service center, and applicable system configuration or regulatory requirements.
• Blind Shipment options must be selected during booking and cannot be added after the booking is submitted.
• Special handling fees may apply for Blind Pickup, Blind Delivery, or both. Applicable charges are displayed during booking.
• Standard customs-documentation requirements continue to apply.
• Selecting Blind Shipment does not guarantee that every party detail will be removed from every document or communication.
• Blind Shipment options cannot be added after the booking is submitted.

Configure a Blind Shipment

Option 1: Blind Pickup

Use Blind Pickup to hide the shipper’s information from the consignee.

1. Log in to UPS Forwarding Hub.
2. Start a new shipment booking.
3. Go to Pick up Information.
4. Locate the Blind Pickup section.
5. Select Hide my shipper details from the consignee.

    Notes:

• Applicable shipper information is restricted from the consignee in supported documents and notifications.
• Required information may remain visible for customs, regulatory, compliance, or operational purposes.

Option 2: Blind Delivery

Use Blind Delivery to hide the consignee’s information from the shipper.

1. Continue to Delivery Information.
2. Locate the Blind Delivery section.
3. Select Hide consignee details from shipper.

    Notes:

• Applicable consignee information is restricted from the shipper in supported documents and notifications.
• Required information may remain visible for customs, regulatory, compliance, or operational purposes.

Option 3: Double-Blind Shipment

Use a Double-Blind Shipment to restrict visibility between both the shipper and consignee.

1. Select Blind Pickup under Pickup Information.
2. Select Blind Delivery under Delivery Information.

    Notes:

• Applicable party information is restricted between the shipper and consignee in supported documents and notifications.
• Required information may remain visible for customs, regulatory, compliance, or operational purposes.

Review and Submit

Before submitting your booking:

1. Review the shipment details.
2. Confirm that the appropriate Blind Pickup or Blind Delivery options are selected.
3. Review any applicable fees shown in the booking summary.
4. Submit the booking.

Your selected Blind Shipment settings are applied after the booking is submitted.

What Happens Next

After the booking is submitted:

• Shipment visibility is restricted according to the selected Blind Shipment options.
• Applicable party and charge information is masked in supported restricted-party outputs.
• Payer-facing documentation may retain full pricing and party-detail visibility.
• Required information may remain visible where needed for customs, regulatory, compliance, or operational purposes.

Frequently Asked Questions